Terms of Service

1. Acceptance of Terms

By accessing and using Markhor IT Solutions' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Services Description

Markhor IT Solutions provides the following services:

• UI/UX Design Services
• Web Development Solutions
• Mobile Application Development
• Cybersecurity Solutions
• Digital Marketing Services
• Generative AI Solutions
• IT Consulting and Support

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when required
• Use our services for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Not use our services to transmit malicious code or viruses
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Not interfere with or disrupt the service or servers

4. Payment Terms

Service Fees

Payment for our services is due according to the terms specified in your service agreement or proposal. We accept various payment methods including credit cards, bank transfers, and other electronic payment methods.

Refund Policy

Refunds are handled on a case-by-case basis. Please refer to your specific service agreement for detailed refund terms. Generally, refunds are not available for services already rendered.

Late Payments

Late payments may be subject to interest charges and service suspension. We reserve the right to suspend services for accounts with overdue balances.

5. Intellectual Property

Our Intellectual Property

All content, features, and functionality of our website and services are owned by Markhor IT Solutions and are protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

Upon full payment, clients retain ownership of custom-developed solutions and deliverables, subject to the terms of the service agreement. We may retain the right to use anonymized project information for portfolio and marketing purposes.

Third-Party Content

Our services may incorporate third-party components, libraries, or content. Usage is subject to the respective third-party licenses and terms.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of business. This includes but is not limited to:

• Business strategies and plans
• Technical specifications and source code
• Customer data and information
• Financial information
• Trade secrets and proprietary processes

This confidentiality obligation survives the termination of any service agreement.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

Please review our Privacy Policy to understand our practices regarding your personal information.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:

• The accuracy, reliability, or availability of our services
• The fitness of our services for your particular purpose
• The security of data transmitted through our services
• The uninterrupted or error-free operation of our services

We do not guarantee that our services will meet your requirements or expectations.

9. Limitation of Liability

To the maximum extent permitted by law, Markhor IT Solutions shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use our services
• Unauthorized access to or alteration of your data
• Statements or conduct of any third party on the service
• Any other matter relating to the service

Our total liability for any claims arising from these Terms shall not exceed the amount paid by you for the services giving rise to the claim.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Markhor IT Solutions is headquartered, without regard to conflict of law provisions.

Any disputes arising from these Terms shall be resolved through arbitration in accordance with the rules of the relevant arbitration association.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@markhoritsolutions.com
• Phone: +1 (555) 123-4567
• Address: 123 Tech Street, Digital City, DC 12345